ALESSIA

Operations Manager

As our operations manager, Alessia plays a key role in the day-to-day running of SIMI, supporting both our team and our clients to ensure every visit is a great one.

With a friendly, approachable personality and a genuine passion for customer care, she's often the first person you'll meet when you arrive. Whether she's helping with bookings, answering your questions or making sure everything runs as smoothly as possible, Alessia is always on hand to help with a smile.

Working closely with the team behind the scenes, she helps create the warm, welcoming atmosphere that makes SIMI feel like home.